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HelpSTAR: KNOWLEDGE BASE
The Knowledge Base section allows you search for best solutions to the most common issues or questions.
Once this option is selected, the Knowledge Base will open. By default, a current list of all Best Solutions will appear in this view.
To view Best Solutions that are accessed the most often or that were recently updated, click on the Top Articles | Recently Updated Articles links available above the search filters.

When you click on a title of a Best Solution, it will appear as shown below:
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