Tiger MP (S2460) FAQ Updated 07/07/03
 

  1. Notice the circled marking " 01M0AA ".  If you have this marking on the
    DIMM corner of your S2460, please use manual
    rev.1.03; otherwise
    use manual
    rev.1.00

    Identify S2460 marking - 01M0AA

     
  2. Is there any TYAN System Monitor support for this system board?

    Yes!  Please go to the following for detailed description and software download.
    http://www.tyan.com/support/html/software_utilities.html
     
  3. Is there any power supply, chassis, or cooling recommendations?

    Yes!  Please check here for details and listings.
     
  4. Why does my system hang during POST with my Intel Pro/1000 MT Gigabit Ethernet card installed?

    This issue was fixed in an Intel® Boot Agent Firmware update. You need to run Intel® Boot Agent v1.1.07. It can be downloaded from the following link: http://www.intel.com/design/network/drivers/sla_ibag.htm
     
  5. Why doesn't the BIOS (Option ROM) for PCI device show during boot up?

    The cause of the problem is that in order to be PC Compatible, the Option Rom space is limited to 128K.  This is true for any motherboard with PC compatible BIOS.

    In the common configurations, a newer AGP card (such as a Geforce 4) will require 64K of option ROM space, so you have only 64K of option ROM space left to work with. Many SCSI, NIC with PXE, IDE RAID etc. can easily use another 40-64K of option ROM space.

    By design the option ROM should shrink down to a smaller run time code after the initialization code has run. For example, some Adaptec cards will require 32K to initialize. Then they shrink down to 12K at run time; whereas some Geforce 4 cards require 64K to initialize and never release it.  Please check with the device manufacturer for the latest firmware upgrade or ask if they have a smaller option ROM available. Again, this is a limitation of the PC compatible specifications and not a failure of the motherboard BIOS.
     
  6. Why do I get video distortion/noise with my Geforce Ti series of cards on my S2460?

    If you have this problem please send an email to techsupport@tyan.com with Video Distortion in the subject line, for further instructions and information.
     
  7. Can I use an ATX12V (P4, 20-pin and 4-pin connector) power supply with my Tiger MP S2460?

    Yes, you will only need to use the 20-pin power connector, if you want to use that type of power supply on the Tiger MP S2460.

    The 4-pin power connector is not used.

    Also be sure to check the power requirements for the Tiger MP S2460.
     
  8. Why can't I browse Network Neighborhood with my 3Com 3C996 Gigabit Ethernet Adapter?

    This is a driver issue with the 3c996 Gigabit Ethernet card and the AMD chipset.  3Com has released drivers to resolve this issue. The drivers are dated 12-18-01 & can be downloaded from ftp://ftp.3com.com/pub/nic/3c996/3c996bx5.exe or search for this driver at www.3com.com.
     
  9. When I try to shut down my system in Win2000 with a Diamond SUP2260 PCI modem or an Accton Cheetah 10/100 NIC, it reboots instead.

    This is a known issue with these cards. The card generates an unknown PME (Power Management Event). There is no solution at this time.
     
  10. Why does my system get no video or take a long time to get video after I enable ECC?

    In order to ensure ECC integrity, the BIOS must first write zeros to all system memory. This may take up to 3 min. depending on the amount of memory.
     
  11. Why does my system lock up when starting Adobe Photoshop® 5.x or when running Photoshop 5.x tools and filters?

    Adobe Photoshop 5.x and older only supports Intel CPUs.  You will need to upgrade Photoshop to 6.0 or above for AMD CPU support.
     
  12. Why does my CD-ROM Drive show an exclamation in the system BIOS?

    This is a normal function of the Phoenix BIOS to indicate that bootable media was found in the CD-ROM Drive. (it indicates bootable media IS found)
     
  13. Why does my system not shut down when I plug my WOL (Wake On LAN) header to my network card?

    The S2460 is PCI 2.2 compliant.  As long as your network card is also 2.2 compliant, you will not need to plug anything to the WOL header.
     
  14. Why does my system reboot when I try to shutdown from Window 2000 or Window XP with a Firewire card installed?

    Adaptec has helped to find the root cause of the issue with their 4300 Firewire card.  In short the card generates a PME (Power Management Event) when the motherboard attempts to shutdown.  This is the same as giving the motherboard a WOL (Wake on LAN) signal.  For more information on this issue, you can see Adaptec's website.

    Navigation:
    Go to
    www.adaptec.com
    On the top of the page, under Support, go to ASK knowledgebase
    Click on the texts under Find Answers
    At Search Text, type 011120-000004
    At Search By, select Article number
    The article will be listed, and you can click on it to view the complete Article

    The S2460 BIOS does not support disabling of WOL. However, BIOS version 1.04 has this disabled.
     
  15. Why does my system give an NMI/Parity Error blue screen when I apply the Nvidia Detonator 23.11 drivers?

    This particular error occurs in combination with:

    1)  Nvidia's latest Detonator XP v.23.11 drivers
    2)  Geforce 3 family of video cards
    3)  AMD's AGP drivers

    If all 3 of these listed items are used in conjunction with any AMD 760 chipset motherboard you will receive this error.  Most video card manufacturers modify the drivers for their cards.  Therefore, if you use the video card manufacturer's drivers or Nvidia Detonator v.22.xx drivers (or earlier versions) you will not encounter this error message.  More information & a workaround can be found on the newsgroups
    here.
     
  16. Why does my system display less than 4GB even though I have installed 4 GB?

    AMD chipset architecture requires memory above 3.5GB to be reserved for PCI devices. You will typically see 3.6-3.8GB available.
     
  17. Why won't my CD-ROM or HDD boot?

    Check the jumper on your CD-ROM. If it is the only device on the channel it must be set to master.

Information published on TYAN.com is subject to change without notice.
Copyright © 2006, TYAN COMPUTER CORPORATION. All Rights Reserved.