Tachyon Graphics Monitor (TGM) FAQ

Leveraging over a decade of high-end motherboard design expertise, TYAN engineers have built the FIRST ATI chipset-based graphics cards to feature hardware monitoring via a user-friendly software GUI. The Tachyon Graphics Monitor (TGM) is a software utility for Windows® that was specially designed for the Tachyon Series Graphics Cards. 
 

  1. How do I know which TGM features are supported by my Tachyon Graphics Card?

    TYAN engineers continue to expand TGM functionality in order to improve the feature set of Tachyon graphics cards. While the latest Tachyon models benefit from these new developments, not all new features are backwards compatible with older models. Please consult the following matrix to find out which features are supported by your Tachyon graphics card.

    Tachyon Model

    Overclocking

    Hardware Monitoring

    Automatic Alarm

    Fan Speed Adjustment

    G9800 PRO-M

    yes

    yes

    yes

    yes

    G9800 PRO

    yes

    no

    no

    no

    G9700 PRO

    yes

    no

    no

    no

    G9700 PRO-M

    yes

    yes

    yes

    no

    G9600 PRO-M

    yes

    yes

    yes

    yes

    G9600 PRO-MD

    yes

    yes

    yes

    yes

    G9500 PRO-M

    yes

    yes

    yes

    yes

    G9200-M

    no

    yes

    yes

    yes

    G9000 PRO

    no

    no

    no

    no


     
  2. What is the latest version of the TGM available now?

    The latest version of the TGM is version 3.3  Please consult the following matrix to download the TGM version suitable for your Tachyon graphics card and system.

    TGM Version

    Windows O/S Supported

    Boards Supported

    Last
    Updated

    3.3

    XP & 2000

    all Tachyon models
    except G9000 PRO

    12/04/2003

    3.3

    98, 98SE, & ME

    all Tachyon models
    except G9000 PRO

    12/04/2003


     
  3. What does it mean to use a "third party heatsink"? If I use a third party heatsink, can I still use the TGM?

    Although TYAN has built in a new fan control function into TGM that allows users to reduce the fan speed, we understand that there are still those users who want a completely silent system. These users wish to remove the stock heatsink on their graphics card in order to use a fanless heatsink to further reduce noise in their system.

    If you are one of these users and want to change your heatsink but would still like to monitor VPU and memory temperature and voltage, please do the steps below:

    ** TYAN does not recommend that you use a fanless heatsink if you wish to overclock your graphics card. Please note that for those users who wish to use a third party heatsink, we cannot warranty your product once the original heatsink is removed.
     
    • Install the TGM version that is appropriate for your O/S
    • Disable the hardware monitor box in the Main Window
    • Click on the "Using 3rd Party Heatsink" box
    • Enable the hardware monitor
       
  4. How can I tell if my Tachyon G9700 PRO supports TGM or not?

    As a newcomer to the graphics card market, TYAN knew it had to make a splash by adding unique features to its products. To date, TYAN has released two versions of the Tachyon G9700 PRO to the market. The first version, which was released in late 2002, already improved on the ATI reference design by introducing a more sophisticated and efficient heatsink for eager overclocking enthusiasts. TYAN, renowned for its engineering prowess, refused to stop there. Even as the first version was being released, the engineering team was already working on a new version capable of hardware monitoring. TYAN proudly released this second version of the Tachyon G9700 PRO, fully equipped with hardware monitoring in January 2003.

    The pictures below show the difference between the two versions of Tachyon G9700 PRO. The first version of the card (left) does not support TGM, whereas the second version (right) does support TGM. As you can see, on the TGM version, the fan wires clearly connect on the right hand side on the board.

    TGM not supported

    TGM supported

    Does not support TGM

    Does support TGM


    Furthermore, if your card supports TGM, then there should be a Tachyon Graphics Monitor sticker (shown below) on the front of your retail box.


     
  5. What should I do if I am experiencing problems with the TGM software?

    If you are experiencing any problems with the TGM software, please try these troubleshooting tips:
     
    • Make sure you have the latest version of the TGM software installed.
    • Consult the latest version of the TGM manual to find out how to use the utility.
    • Do not open the TGM window while using graphics intensive applications. Although the window is not open, the TGM program will alert you via a beeping alarm should your VPU or memory temperature exceed the safe range.

    Please send all TGM inquiries to tgm@tyan.com   TYAN engineers are continually improving the TGM software and look forward to your comments and feedback. When sending an email to the Tachyon Technical Support team, please remember to state the following:

    • Tachyon Graphics Card model you are using
    • Your system configuration including motherboard, chipset, CPU, memory, O/S
    • Detailed explanation of the problem you are experiencing
 

Tachyon Graphics Monitor (T.G.M.) Software

Tachyon Graphics Monitor (TGM) is a software utility for Windows® that was specially designed for the Tachyon Graphics Cards.  | screen1 | screen2 |
 

Software Name

Version

O/S Support

Graphics Cards Supported

Tachyon Graphics Monitor

v3.30
 

Win 98/ME

all Tachyon Graphics Cards except G9000 PRO

Tachyon Graphics Monitor

v3.30
 

Win 2K/XP

all Tachyon Graphics Cards except G9000 PRO

Tachyon Graphics Monitor

v3.20
 

Win 98/ME

all Tachyon Graphics Cards except G9000 PRO

Tachyon Graphics Monitor

v3.20
 

Win 2K/XP

all Tachyon Graphics Cards except G9000 PRO

Tachyon Graphics Monitor

v3.00
 

Win 98/ME

all Tachyon Graphics Cards except G9800 PRO and G9000 PRO

Tachyon Graphics Monitor

v3.00
 

Win 2K/XP

all Tachyon Graphics Cards except G9800 PRO and G9000 PRO

Tachyon Graphics Monitor

v2.12
 

Win 98/ME

G9700 PRO & G9500 PRO

Tachyon Graphics Monitor

v2.12
 

Win 2K/XP

G9700 PRO & G9500 PRO

NOTE:

  • Please only use the software on the graphics cards supported and follow the specific instructions included with the software.
     
  • Production and Beta versions of TYAN's Tachyon Graphics Monitor Software have been put through rigorous testing in our own compatibility lab. We make no guarantees as to its functionality, and no warranty is implied. Users may install and use the software at their own risk.
     
  • If you encounter any problems with the installation or functionality of the TGM software, please send email to tgm@tyan.com

Information published on TYAN.com is subject to change without notice.
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COMPUTER CORPORATION. All Rights Reserved.